# Build operating capability your team can practise and carry forward\.

- Page ID: `training`
- Canonical human URL: https://my-platform-site.kyosls.workers.dev/en/training/
- Content revision: 2026-09-02
- Intended audience: Broker platform owners, operations leaders and MT4/MT5 engineers.
  - Source: https://my-platform-site.kyosls.workers.dev/en/#ownership

## Summary

Training follows the client's architecture, runbooks and representative incidents, with observed practice in staging or a representative lab.

Source: https://my-platform-site.kyosls.workers.dev/en/training/#overview

## Delivery formats

Format, duration and group size are agreed after scoping.

### Onsite workshop

Focused sessions using the client's staging environment or a representative lab copy.

### Live online sessions

Scheduled sessions and recorded reference material for distributed teams.

### Incident shadowing

Separately approved observation of real incidents; this is not a production training exercise.

### Runbooks and materials

Editable procedures and reference material delivered into the client's documentation system.

Source: https://my-platform-site.kyosls.workers.dev/en/training/#formats

## Curriculum

Modules are selected after assessment or scoping.

- Platform architecture and failure boundaries
- Monitoring, alerting and evidence-led log review
- Incident triage, escalation and communication
- Release, rollback and recovery drills

Source: https://my-platform-site.kyosls.workers.dev/en/training/#curriculum

## Safe practice boundary

Each module ends with an observed task in the client's staging environment or a representative lab copy. Production may be used only for separately approved incident shadowing, never for training exercises.

Source: https://my-platform-site.kyosls.workers.dev/en/training/#practice

## Observed outcomes

The team can triage, communicate and execute the agreed runbook within the target time, escalating only when defined criteria are met.

- Restore and failover timings are measured in the agreed test environment.
- Client engineers maintain the runbooks and onboarding material after handback.

Source: https://my-platform-site.kyosls.workers.dev/en/training/#outcomes

## Verified facts

- [staging-only-exercises] Training exercises use the client's staging environment or a representative lab copy, never production.
  - Source: https://my-platform-site.kyosls.workers.dev/en/training/#practice
- [defined-escalation] The team escalates when defined criteria are met.
  - Source: https://my-platform-site.kyosls.workers.dev/en/training/#outcomes

Contact route: https://my-platform-site.kyosls.workers.dev/en/contact/
